The importance of a correct goal setting when implementing 1C
The introduction of "1C" programs without a specific purposeis unlikely to benefit the enterprise. Vnedrenentsy must clearly understand what they are to achieve, what problems to solve. Otherwise, the company will spend the budget for nothing. If you, as the head of an enterprise, do not understand the objectives of implementing 1C Enterprise 8.3 or any other automated system, consider the possibilities of a normal installation of programs.
The goal setting is an important stage of implementation. Who should set a goal? It is better if the head of the enterprise does this. He, like no other, sees the problematic places of his business, understands what needs to be improved, and what - to modify or refine.
So, what distinguishes the right goal from the wrong one?
First, the goal should answer the question: what does the customer want to get in the end? It's important to answer it. This will allow implementers to understand what is required of them, and to avoid the manager's disappointment in the end ("I thought that such a problem would be solved ...").
Secondly, the correct goal is beyond"1C". What does it mean? It should explain what exactly needs to be improved in the enterprise as a whole, and not in a separate program. For example, the goal "that there was more analytics" is not correct. This is not the goal, but, rather, one of the means to achieve it.
Thirdly, the correct goal is easy to measure and thencompare how it was before and how it became after implementation. If the purpose of automation was to increase the capacity of the sales department, you can measure the number of calls received from customers, their average duration, the number of visits to the Internet cabinet, etc. Based on this data, it can be concluded whether the throughput has increased, whether 1C 8 introduction of a positive effect.
The fourth difference is the right goal - you cancounted into rubles. For example, you can calculate how much it costs to organize one workplace in the sales department, how much the company's income has grown after automation, etc. The difference between incurred revenues and expenses can be compared with the cost of implementation. Of course, it will not pay off right away, it takes time. But to calculate everything in rubles is very important - this will make conclusions about the effectiveness of implementation.
The fifth difference is that the goal should contain answers to thespecific questions: how to increase profits, reduce costs? How to avoid additional costs? With the help of what can improve the manageability of the enterprise, transparency of accounting?
Examples of the right goals:
- Suppression of non-profitable, economically unjustified purchases;
- Automatic reservation when receiving urgent orders;
- Reduction of waste recycling and optimization of materials consumption;
- Establishment of quality control of products and many others.
Beautifully formulate a goal - not your task. All you need to know, preparing to meet with implementers, is what you would like to improve at your company, what problems to solve. Together with the staff and specialists of the franchisee you will develop the right goal, which you will strive for by the whole working group.