Aeroflot offices in Moscow: description and activities


Where are Aeroflot offices located in Moscow? What are they? The answers to these and other questions can be found in the article. Aeroflot is the largest airline in Russia. Its legal name is PJSC Aeroflot-Russian Airlines.

The company carries out international flights fromMoscow aerodrome Sheremetyevo. It is one of the oldest aviation enterprises in the world, completely state-owned. The history of the company began in 1923. After the collapse of the USSR, half of it was privatized, as the controlling stake (51%) is controlled by the state.


Next, we will review the offices of Aeroflot in Moscow, andnow tell you about the company itself. Since April 2006 Aeroflot has been a member of the aviation alliance. This company together with its subsidiaries Avrora, Rossiya and Pobeda forms one of Russia's largest aviation holdings - the Aeroflot group.

Aeroflot offices in Moscow

Net profit of the holding by the results of 2013amounted to 7,334.7 million rubles. During this year, the company itself transported 20.9 million travelers, and taking into account all airlines of the Aeroflot group - 32.3 million. According to the consulting company Skytrax, in 2014 Aeroflot was named the best airline of Eastern Europe for the third time.

For the quality of service according to the version of the consulting company Skytrax in 2016, in April, the company was granted four stars, for the first time among Russian airlines.

The general director is Savelyev Vitaly. The headquarters of Aeroflot is on the Arbat in Moscow.


 addresses of aeroflot offices in Moscow

The addresses of Aeroflot offices in Moscow are not known to everyone. They are in the center of the metropolis (five pieces), as well as in the air harbor of Sheremetyevo (three pieces). Offices are located at the following addresses:

  • 1-st Tverskaya-Yamskaya street, house No. 32 (open on Sunday from 9:00 to 20:30 and Monday to Saturday from 9:00 to 20:30);
  • Arbat street, house number 10 (the schedule is identical);
  • street Cowboy Val, house number 7, building 1 (the schedule is the same as in previous offices);
  • Petrovka street, house No. 20/1 (the work schedule is identical);
  • Frunzenskaya embankment, house number 4 (the schedule of work is identical);
  • Sheremetyevo, terminal D, ticket offices are located in the leftthe wing of the terminal on the third floor in the area of ​​domestic flights in front of the counting posts (it works round the clock, there are two breaks: from 8:45 to 9:00 and from 19:45 to 20:00);
  • Sheremetyevo, terminal E (operates on the same schedule as terminal D);
  • Sheremetyevo, terminal F (the schedule is identical to the terminal D's schedule).

In the sales offices of Aeroflot you can conclude a luggage and flight insurance contract.


Are you going on vacation? Do you need air tickets? What do people say about Aeroflot offices in Moscow? Many like their work, but there are also dissatisfied. So, many complain that tickets for the subsidy can not be bought, that people need to stand in lines for three days. Tourists say that they have to watch at night, record the order, and the list sometimes reaches up to a thousand people.

Aeroflot sales offices

Some people say that in Aeroflot professionals become fewer and fewer every year. Those who prefer to be known are well known. That is why the quality of service and work is lax.

They remember how proud they once wereairline. They say that today the best workers went to other companies for a more decent salary. Often, travelers say that the confusion that is going on in the company can not be stopped.

Main office

What is the central office?Aeroflot? Why is it good? It is known that the Minister of Transport of the Russian Federation Levitin Igor and the general director of JSC "Aeroflot" Savelyev Vitaly in 2010, on November 1, opened the central office of private sales of Aeroflot at the address: Arbat Street, house number 10.

The new office is convenient for passengers, as it is equipped with self-service kiosks, through which travelers reserve and buy tickets, and an operational spacious hall with sales offices.

Today, nine operating companies serve up to 500 passengers a day, and kiosks are used by up to 150 tourists. The waiting time in the queue was reduced and is 10-12 minutes.


Aeroflot's central sales office hasdistinctive prerogatives: convenient location (near the metro station "Smolenskaya" and "Arbatskaya"), the latest software, which provides a specific approach to each traveler. The office also has an electronic queue administration system that provides the utmost options to guarantee high quality and efficient customer service. It can also recognize the status of elite travelers - participants in the Aeroflot Bonus project.

central office of aeroflot

The operating room is designed in accordance withcompany style of the company. There are plasma with actual data, there is a musical design. All employees of the office are professionals, winners and laureates of the contest "Best in the specialty".

Undoubted advantage of the central office is the presence in it of agents of the project "Aeroflot Bonus", which can answer all questions of the participants of the program.

Representatives of Aeroflot Bonus operate from Monday to Saturday from 9:00 to 20:00 and on Sunday from 9:00 to 16:00. Lunch break: 13:00 to 13:30.

Office complex «Aeroflot»

So, you already know where the offices of Aeroflot are located in Moscow. And what is the office complex of the company that is located at the International Highway, Melkisarovo village, Moscow City Administrative District?

This office complex is located in two six-story buildings, which are located along the highway parallel to each other.

On the ground floor of the complex there is a guard,negotiation rooms, workshops and a control zone. On the upper floors are located the working premises of the company's branches, between which there are transitions leading to the halls with buffets. The administration's offices are on the fifth and sixth floors. On the roof of the building, an organized green roof is organized. In the building there are halls of negotiations and a double-light universal hall for 250 seats.

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